Terms and Conditions for Skrova Island Bike

  • An Island Bike product is personal.
  • You are responsible for the bike from the time you unlock it from a station until you have delivered it back to a station.
  • Always check the app for confirmation that the bike has been delivered correctly.
  • Pay attention and follow the traffic rules.

Skrova Bysykkel is developed by UIP Drift AS (hereafter UIP) and operated in collaboration with SOPS and Skrova Næringsforening. Use of the service is subject to the following conditions:

How Skrova Island Bike works

1.1 Skrova Island Bike offers bicycles for personal use in Skrova. The bikes are available in city bike stations at various locations in the city and are to be placed back in such a station at the end of the trip. Overview of available stations can be found on the Skrova Island Bike website and in the system app (available for  iPhone and Android).

1.2 To access the island bike system, you must register a phone number and a subscription associated with an active debit card.

1.3 Registration and purchase are made on our website or in our app. You can also activate a subscription by redeeming a value code.

1.4 A pass provides full access to the service during the subscription period. The type of subscription that is available for sale, including different prices and duration, may vary.

1.5 An active pass allows users to unlock bikes using the app.

1.6 You can always return a bike, even when the system is closed for borrowing bikes.

1.7 You may terminate the use of the service at any time and delete your registered personal information.


2.1 You must be 15 years or older to use Skrova Island Bike. If you are under 18, you must have written authorization from a guardian.

2.2 Subscriptions are personal and cannot be transferred or resold. This includes sharing login details for the app, or sharing unlock codes for use on the display screens at stations.

2.3 You can only have one subscription at a time.

2.4 You can only be logged in to one app at a time.

2.5 You can only take one bike at a time.

2.6 You can have your bike for up to 180 minutes at no extra cost before you have to lock it at a station.

2.7 Subscriptions do not allow access to city bike services in other cities, unless otherwise stated when purchased or when you received a value code.

2.8 The construction season and opening hours are specified on the How Skrova Island Bike Works page on the website.

2.9 The facility may close in whole or in part at short notice, for example due to weather/road conditions or special events in the city.


3.1 You are responsible for ensuring that your registered contact information is correct at all times.

3.2 The Island Bikes are put out on the street in a good condition and are frequently controlled and maintained. It is however still possible to find defective bikes in our stations. UIP is not responsible for any incidents and damages that may occur if you ride one of these intentionally or negligently.

You are responsible for checking that the Island Bike you are given is complete and in a safe condition BEFORE you start using it. Do not use the Island Bike if there are visible faults or defects. In any case, always check that the following works and is complete:

  • Lights
  • Brakes
  • Wheels, chain and frame
  • Pedals and seat

If you discover defects and damages, the Island Bike must not be used. Put the bike back into the station, and report the damage in the app after you have received confirmation that the bike has been returned. This way you will help every user of Skrova Island Bike.

If you experience or discover damages during your ride, please contact our Customer Service immediately either by chat, or by mail at post@oslobysykkel.no if you are not able to put the Island Bike back into a station and report the damage in the app.

3.3 Show consideration in traffic and follow the traffic rules. You are personally responsible for any damage you may cause to yourself or others while cycling.

3.4 You are responsible for returning the bike to a station on time. See information about deadlines in How Skrova Island Bike Works

3.5 You are responsible for ensuring that the bike is securely locked at the end of the trip. This means to:

  • Ensure the rack is not broken before you park your bike. Do not force the bike into the rack.
  • Make sure you can not pull the bike out of the rack.

3.6 If you dispose of the bike without locking it in a station, it will be solely your responsibility. If the bicycle is stolen, you are liable for damages and you must immediately report the theft to UIP.

3.7 If something unforeseen should happen, including accident or loss of a bicycle, you are obliged to contact UIP as soon as possible.

Extended rental

4.1 If you wish to borrow the bike for longer than the included 180 minutes,you can with extended rental. Extended rental starts after the included minutes exceeds. You will then be able to ride for up to 3 hours extra fo NOK 5 per 15 minutes.

4.2 The service requires that you have a valid payment card linked to your profile. If you exceed the included rental time, it costs NOK 5 per started 15 minutes, which will be deducted when the trip has ended.

If you remove your payment card, you will not be able to unlock a bike.

4.3 When the maximum time is up, the rules for late delivery apply.

Pause trip

5.1 If you are using the app to access the service, you can lock the bike to itself during the borrow period.

5.2 The bike continues to remain in your responsibility, even if the trip is paused. The duration of time during which the bike is locked outside a station is counted within the time limits/deadlines of the borrow period.

5.3 The “paused” bike must only be placed somewhere suitable for bicycle parking. Always follow any signage and referrals that may be present in the area where you wish to park.

Late delivery

6.1 Upon late delivery of the bicycle, you will receive a warning. Warnings are sent via SMS to your phone number and are visible in the app and on the website. If you return the bike late two times, your access to Skrova Island Bike will be blocked and you will not be able to unlock bikes or buy new subscription.

6.2 A warning remains in effect for one year from when it was given before it is automatically reset.

6.3 Contact UIP immediately if you believe you have received an incorrect warning or your subscription has been incorrectly blocked.

Loss of bike

7.1 If the City Bike you last used is still missing from the system after 14 days, it is considered lost, and you will receive an invoice of NOK 5 000.

The claim is maintained if the City Bike is returned to the system after the 14 days have passed. This is to cover costs for extra work related to the missing bike, thorough checks and repairs, as well as the time the city bike has been unavailable to our users.

7.2 If you are under 18, the guardian is liable for damages.

Misuse of the service

8.1 In case of misuse of the service, UIP can block your access to Skrova City Bike permanently. Abuse means among other:

  • Sharing of product
  • Resale
  • Incorrect personal information
  • Vandalism
  • Negligent bicycling
  • Bad behavior towards UIP employees